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I am trying to use deposit@mobile, but it needs location services turned on. Is there any way to use it without location services?
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is there a work around for using deposit @home with a windows 8 computer
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Do I really need an older version of Safari/Firefox to use Home Deposit on a Mac computer?
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Why arent there any USAA ATMs on all military bases? Most members have USAA and it would just be nice if we had our own ATM to use.
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is there a work around for using deposit @home with a windows 8 computer
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Why arent there any USAA ATMs on all military bases? Most members have USAA and it would just be nice if we had our own ATM to use.
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Procedural Organized people only...
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How can I deposit cash into my checking account?
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Can you deposit a cashiers check using mobile deposit

Customer Questions & Answers for
brand_bank_deposit USAA Deposit@Home

Customer Questions & Answers:
76 Questions
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258 Answers
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Product Details

Questions & Answers for brand_bank_deposit USAA Deposit@Home

Question

What happens to the checks after you scan them?

Once a check is signed, scanned and deposited, what do you do with them? What keeps someone from trying to deposit them again?
Asked 4 years, 4 months ago
by Impressedngullible
Memphis TN
0points
0out of 0found this question helpful.
26 answers
Answers
answer 1
Write the confirmation number and keep it until the next statement, then shred.
answered 4 years, 3 months ago
by ChattyKathy
Addison, WI
0points
0out of 0found this answer helpful.
answer 2
Per the instructions on USAA's website, write "void" across the check and then dispose of it. (I would do this only after confirming the check amount has been posted in your account.) Cheers!
answered 4 years, 3 months ago
by GoldenGal
Charlotte, NC
0points
0out of 0found this answer helpful.
answer 3
just write VOID in ink on the front (after you look in account and verify it's there - which should be immediately). then i save the checks with all my other receipts. however you could just shred i suppose.
answered 4 years, 3 months ago
by critical
Seattle, WA
0points
0out of 0found this answer helpful.
answer 4
We always shred the checks after we successfully deposit them with Deposit@home
answered 4 years, 3 months ago
by JBiehn
Pensacola, FL
0points
0out of 0found this answer helpful.
answer 5
I generally save the check until I am sure the deposit has gone through--then I destroy it. Any attempt to re-deposit that check would be considered fraud, so of course you wouldn't try to redeposit the check--and if you destroy it as you should, no-one else will be able to commit a fraudulent act.
answered 4 years, 3 months ago
by miz jj
Kissimmee, FL
0points
0out of 0found this answer helpful.
answer 6
You either want to want to write void over the check and file it away or shred the check to ensure the check is not used again. The system is designed to pick up if a check is reused it may not be immediately detected but it will be caught by processing.
Top Contributor
Top Contributor
answered 4 years, 3 months ago
by orlie
san antonio, tx
0points
0out of 0found this answer helpful.
answer 7
Shredding is the prefered method of disposal, but do this only AFTER you have the confirmation screen that it was sucessful. The instructions state that you are to write "for deposit only USAA..." this is security to prevent depositing at another bank, however, the scans are reviewed for accuracy and should be found if redundant (they also make sure the numbers match, I had a check that was off by two dollars, in my favor, and they automatically fixed it for me).
answered 4 years, 3 months ago
by Drake
Kalamazoo, MI
0points
0out of 0found this answer helpful.
answer 8
I write the date of deposit on the check itself, along with the deposit code and keep it for a couple months in case there are questions (there haven't been so far) and then I shred them.
answered 4 years, 3 months ago
by BGuy in Cleveland
Cleveland, oh
0points
0out of 0found this answer helpful.
answer 9
I keep a Sharpie marker by the computer and I write void on the front and back of each check. We're going to get a paper shredder soon, but until then I just tear them up and throw them away or burn them
answered 4 years, 3 months ago
by NCStateFan
Whitsett, NC
0points
0out of 0found this answer helpful.
answer 10
You should void the check and keep for your records and/or shred \- depending on your needs. The issuing bank (from whence the check came) will know the check has been cashed based on information in the MICR line (at the bottom of the check). Hope that helps.
answered 4 years, 3 months ago
by Donn
Rowlett, TX
0points
0out of 0found this answer helpful.
answer 11
I just keep the used checks with my statements and bills. Once they have "void" written, they can not be deposited again. I also write the date deposited on the front.
answered 4 years, 3 months ago
by flyingtink
bristow, va
0points
0out of 0found this answer helpful.
answer 12
You write VOID on the check & shred it.
answered 4 years, 3 months ago
by Shawna
Frisco, TX
0points
0out of 0found this answer helpful.
answer 13
Put a line through it and write VOID
answered 4 years, 3 months ago
by MBS1
Houston
0points
0out of 0found this answer helpful.
answer 14
WITH A LARGE BLACK MARKER WRITE VOID ACROSS THE CHECK.

I PRINT OUT MY DEPOSIT CONFIRMATION AND STAPLE THE CHECK TO IT WITH VOID WRITTEN ON IT.
answered 4 years, 3 months ago
by TN VOLS
TN
0points
0out of 0found this answer helpful.
answer 15
You can shred it or dispose of it however you like. Once USAA has approved the scan, they want you to void and destroy it. It is somewhat of a trust issue.
answered 4 years, 3 months ago
by PCWright
York
0points
0out of 0found this answer helpful.
answer 16
I usually write "VOID" as suggested but I also shred it just to be safe. I would imagine if a member tried to redeposit they would lose the option to Deposit from Home.
answered 4 years, 3 months ago
by MyNickname
Tucson, AZ
0points
0out of 0found this answer helpful.
answer 17
You write VOID across the check to prevent the check from being cashed again. Once it is deposited online, I always void the checks and then shred them. That way it ensures that the check doesn't fall into the wrong hands.
answered 4 years, 3 months ago
by cordreycat
Glendale, AZ
0points
0out of 0found this answer helpful.
answer 18
You can write VOID on the checks and keep or trash and shred a few months down the calendar.
answered 4 years, 3 months ago
by MrMajik
California
0points
0out of 0found this answer helpful.
answer 19
You shred them. I just tear mine up and throw in the trash. It's much safer than throwing in the mail or letting the banks send you the original back. Most banks now just scan the check and give you a scanned copy anyways. This way you can do it yourself- save stamps, time, and do it safer.
answered 4 years, 3 months ago
by Brad Moore
Atlanta, GA
0points
0out of 0found this answer helpful.
answer 20
Write VOID on the check and dispose of it. Shredding is better than tossing it in the trash.
answered 4 years, 3 months ago
by Best bank on earth
Virginia Beach, VA
0points
0out of 0found this answer helpful.
answer 21
After you have confirmed the deposit, write "DEPOSITED" and the date across the front of the check. I store them until the money shows up in my account, then rip it in half and throw it out.
answered 4 years, 3 months ago
by RoxWells
Kunsan Air Base, South Korea
0points
0out of 0found this answer helpful.
answer 22
After using deposit at home, you will receive a confirmation that the deposit was made, you will then write VOID on the check, so that noone else can cash the check.
answered 4 years, 3 months ago
by pickronjk
Jacksonville, NC
0points
0out of 0found this answer helpful.
answer 23
USAA says to write void on it. With junk mail I get, I've got a shreader - and that's where it goes. If it's a family member or friend who wrote it to me, I first make sure they don't want it back. It's scanned in anyways! So far so good.
answered 4 years, 3 months ago
by steved
Attleboro, MA
0points
0out of 0found this answer helpful.
answer 24
Once they are scanned and deposited successfully, just write "VOID" on your check and file.
answered 4 years, 3 months ago
by David F
Frederick, MD
0points
0out of 0found this answer helpful.
answer 25
You shred the checks after deposit. I would imagine that USAA has a safety feature not to allow the same check to be deposited twice.
answered 4 years, 3 months ago
by gottwhat
Shelby Township, MI
0points
0out of 0found this answer helpful.
answer 26
I have a rubber stamp that says "deposited" and has a space for the date... I stamp the check, date it, and file it!
answered 4 years, 3 months ago
by Alyse
Bainbridge Island
0points
0out of 0found this answer helpful.
Question

is there a direct deposit option?

Asked 4 years, 5 months ago
by mszlosek
sebring, fl
0points
0out of 0found this question helpful.
19 answers
Answers
answer 1
Direct deposit is usually something that you have to do through whoever is giving you money. If it's for your job you'd need to ask your manager or HR Director about direct deposit. I've also seen it done for scholarships through universities. If it's from an individual, they would need to set it up through their bank using your routing number and account number, but be careful who you give those to. Call USAA customer service for more information, they're always helpful.
answered 4 years, 5 months ago
by ukno143
Ft. Lauderdale, FL
0points
0out of 0found this answer helpful.
answer 2
I get Direct Deposit. I had to set that up with my work though. It's there job to do that with Payroll. I gave them My account number and routing number and they do the rest. You could give them a Void Blank check and they can use that to set it up. I've never had a problem on the USAA end in Direct Deposit. Try it. You'll Love it!
answered 4 years, 5 months ago
by Kyla
Florida
0points
0out of 0found this answer helpful.
answer 3
Yes. That's how Deposit at Home works. You scan your checks on your home scanner attached to a computer with internet access. When the check has been endorsed properly and scanned properly and the scanned image is cropped properly using the Deposit at Home web application, the funds are deposited immediately to the USAA account of your choosing and can be accessed immediately. They can immediately be withdrawn. They can be transfered, etc. As you use this service your daily limit on what you can deposit via Deposit at Home will increase. To find Deposit at Home, return to the home USAA page and look at the list of links in the right-hand column of the page. It should appear there.
answered 4 years, 5 months ago
by Dave from NC
Raleigh, NC
-1point
0out of 1found this answer helpful.
answer 4
Direct deposit is a different transaction--from one bank account, for example, of your employer or Social Security to your USAA account. USAA accepts direct deposits. Deposit H ome is a service for you to deposit hard copy checks written to you.
answered 4 years, 5 months ago
by Dr Scott
San Francisco CA
0points
0out of 0found this answer helpful.
answer 5
Depending on your employer, you can set up a direct Deposit of your check to your account.....if you can't do that, realize that once you scan the check it is in your account.

The Deposit at Home is an easy feature...if you have any problems customer service will help walk you through...they did me.
answered 4 years, 5 months ago
by LtC Wendy Retired
Cape Coral, FL
0points
0out of 0found this answer helpful.
answer 6
In terms of depositing checks directly into one of your accounts then the answer is yes.
If you are talking about Direct Deposit of Payroll checks then the answer is No. Direct Deposit is done through your employer.
answered 4 years, 5 months ago
by Movin again
Chambersburg, PA
0points
0out of 0found this answer helpful.
answer 7
Absolutely. Just like any other bank, and the customer service is fantastic.
answered 4 years, 5 months ago
by Wattrup
Arlington, VA
0points
0out of 0found this answer helpful.
answer 8
Direct deposit would be a function of the issuers bank. Deposit@Home would not be involved in that process, nor would it interfere.
answered 4 years, 5 months ago
by RussPDX
Portland, OR
0points
0out of 0found this answer helpful.
answer 9
USAA offers many direct deposit options. Your paycheck, especially your military one is always welcome. I usually get my spouses check BEFORE everyone else becuase USAA is so great about giving you, YOUR money. Unlike other banks. Also if you have a loan or insurance through USAA they can take your payment right out of your account. No fuss, or late payments! They really are great.
answered 4 years, 5 months ago
by Keesha Hervey
Fort Eustis VA
0points
0out of 0found this answer helpful.
answer 10
Yes, it is easier than deposit at home, but it depends on your employer.
answered 4 years, 5 months ago
by F4Pilot
Mission Viejo, CA
0points
0out of 0found this answer helpful.
answer 11
I don't fully understand your question, but I do know the Direct Deposit function is at the discretion the Issuer of the check. I have some that do and some that don't.
answered 4 years, 5 months ago
by jjohnst3
Columbus, Ohio
0points
0out of 0found this answer helpful.
answer 12
As USAA FSB has capabilities to receive Automated Clearing House (ACH) transfers, you should be able to perform direct deposits of your paychecks regardless of Deposit@Home. Important numbers to know for this procedure can be found on your USAA checks. Namely the ABA Transit Routing Number; USAA's is 314074269 (the left most 9 digit number on checks, confirm on your own checks), and your account number (the center 8 digit number on your checks). I won't provide mind for obvious reasons.
answered 4 years, 5 months ago
by Novox
South Burlington, VT
+1point
1out of 1found this answer helpful.
answer 13
Definitely...
answered 4 years, 5 months ago
by Pink
El Paso,TX
0points
0out of 0found this answer helpful.
answer 14
If you are talking about direct deposit of your paycheck, this is easily done if your company supports direct deposit. Simply take an unused check to your payroll department at work. They need the bank routing number (first number on the bottom) and your account number (the second number). Write "VOID" on the check for your own protection.
answered 4 years, 5 months ago
by Sebes
Chelmsford, MA
0points
0out of 0found this answer helpful.
answer 15
USAA does offer direct deposit.
answered 4 years, 5 months ago
by ochie629
Freehold, NJ
0points
0out of 0found this answer helpful.
answer 16
USAA Supports direct deposit if your employer features it. It's very dependable and I get my money a couple days before the rest of my co-workers who use DP with other banks.
answered 4 years, 5 months ago
by Trenen
Colorado
0points
0out of 0found this answer helpful.
answer 17
Yes, you can set up Direct Deposit either online or through your employer.
answered 4 years, 5 months ago
by Biscuit
Avon Park, Florida
0points
0out of 0found this answer helpful.
answer 18
Direct Deposit by definition is transferring money from the bank that your company banks with to the bank that you use. Direct Deposit is an electronic transfer of funds between financial institutions. This is usually for your paycheck or expense reimbursements. Typically this is done as a convenience by your employer for their employees.

Deposit at home is to take a personal or business check that you have received from someone (neighbor, grandparent, etc) and electronically deposit it into your bank via your computer and scanner.
answered 4 years, 5 months ago
by Terp61
Raleigh, NC
0points
0out of 0found this answer helpful.
answer 19
Direct deposit would be handled in a different manner. You would need to provide the company or person doing a direct deposit with the information off the bottom front of your check which is the bank routing and your account number. Then they send it through the banking system to your account.
answered 4 years, 5 months ago
by DZRhino
San Jose, CA
0points
0out of 0found this answer helpful.
Question

For the Checking deposit by scanning the checks, how secure is this since doing this on the web?

Asked 4 years, 5 months ago
by JRomaine
Winston Salem, NC
0points
0out of 0found this question helpful.
11 answers
Answers
answer 1
I have been using this service from the begining, so far I have not encountered any problems or customer disatisfaction from my clients. I am personnaly very happy with this service, and I am confident that USAA has taken all the measures to see that it is a secure system.
answered 4 years, 5 months ago
by Zuimaco
Texas
0points
0out of 0found this answer helpful.
answer 2
JRomaine, well I will tell you this. I've been a member with USAA for over a decade and I've never once had a security issue or breach of my personal information, deposits, etc. If USAA puts a product out, I trust their product. Also, USAA uses secured online transactions and has been identified by 'Verisign" as using an encrypted server. Lastly, as long as you maintain your computer (i.e. current antivirus, antiphising, malware, software up to date and I highly recommend hardware like a router to "conceal" your IP) you should be good to go. Hope this helps.
answered 4 years, 5 months ago
by ltcolleigeber
Tyler, TX
0points
0out of 0found this answer helpful.
answer 3
Secure. You are conducting transactions on the Internet using "https". Just check the address bar at the top of your browser to confirm. If the first part of the URL begins with "https://" then your communication is as secure as it gets.
answered 4 years, 5 months ago
by askdan
Clifton, VA
0points
0out of 0found this answer helpful.
answer 4
since the system uses a secure connection (i.e. "https") it should be secure. I am no network guru and nothings perfect, but have had no problems with the system in the 2+ years that I have used it.
answered 4 years, 5 months ago
by Delligator
Tampa, FL
0points
0out of 0found this answer helpful.
answer 5
I've been using Deposit at Home for a while now, and I have had no problems with security or anything else.
I love it, instant deposit into your account!
Hope this helps.

Erik
answered 4 years, 5 months ago
by ErikE
Jackson, NJ
0points
0out of 0found this answer helpful.
answer 6
USAA uses SSL (secure socket layer) for the Deposit at Home service, so it is just like providing your credit card on a reputable (and SSL using) website.
answered 4 years, 5 months ago
by Lang
Colorado
0points
0out of 0found this answer helpful.
answer 7
I am not sure about how secure it is, probably as secure as any other USAA transaction.
answered 4 years, 5 months ago
by celtic one
West Virginia
0points
0out of 0found this answer helpful.
answer 8
If you notice in the URL its HTTPS:// that means its a secure server unlike HTTP:// and Im sure you can trust the USAA name.
answered 4 years, 5 months ago
by Sean Patrick
Florida
0points
0out of 0found this answer helpful.
answer 9
Because it is a secure site. I have been doing this now for about 6-8 months and have never had a problem with ANYTHING!!
answered 4 years, 5 months ago
by CactusTom
San Antonio, Texas
0points
0out of 0found this answer helpful.
answer 10
We have had no issues with using the internet for our banking. Though reluctant to do so at first, I am now very happy to have taken the plunge. Remember to always guard your vital information and maintain good security.
answered 4 years, 5 months ago
by Lancer
CA
0points
0out of 0found this answer helpful.
answer 11
I believe it is very secure. Prevents me from carrying checks around in my purse and potentially having them fall out. Also, noone else needs to see my account info on little slips of paper or over my shoulder. Have to be careful nowadays.
answered 4 years, 5 months ago
by mcvcvh
Keller, TX
0points
0out of 0found this answer helpful.
Question

Deposit@Home

If someone signs his or her check over to me, can I deposit that check into my account using deposit@Home?
Asked 4 years, 5 months ago
by DebraDavis
Los Angeles, CA
0points
0out of 0found this question helpful.
10 answers
Answers
answer 1
I don't see why not. I think I had to once. It's just like a regular bank, except for the lines. As long as it's endorsed it shouldn't be a problem.
answered 4 years, 5 months ago
by Kyla
Florida
+2points
2out of 2found this answer helpful.
answer 2
I haven't had the opportunity to try it yet, but it shouldn't be any different than taking it to any other bank you deal with. Just remember to endorse the back and put you account number.
answered 4 years, 5 months ago
by Jeannette
Maryland
+1point
1out of 1found this answer helpful.
answer 3
my wife signs the check over to me and was able to deposit using online bankig to my account.
answered 4 years, 5 months ago
by mjram
Waialua,HI
0points
0out of 0found this answer helpful.
answer 4
Yes you can. All relevant information shows up when you scan the check, just as if you were handing the check to a teller.
answered 4 years, 5 months ago
by Wattrup
Arlington, VA
0points
0out of 0found this answer helpful.
answer 5
Yes you can.
answered 4 years, 5 months ago
by Pink
El Paso,TX
0points
0out of 0found this answer helpful.
answer 6
If someone endorses the check over to you on the back of the check, then you could sign the back also and write "Deposit only to USAA account # xxxx", it will work. I have done it myself.
answered 4 years, 5 months ago
by ochie629
Freehold, NJ
0points
0out of 0found this answer helpful.
answer 7
Won't be an issue unless that person disputes the check. Make sure that the person signs it.
answered 4 years, 5 months ago
by timberb
WV
0points
0out of 0found this answer helpful.
answer 8
Yes you can, I have also done this and it goes through just fine.
answered 4 years, 5 months ago
by Brownings
Fort Wainwright, AK
0points
0out of 0found this answer helpful.
answer 9
The check must be payable to you.
answered 4 years, 5 months ago
by Biscuit
Avon Park, Florida
0points
0out of 0found this answer helpful.
answer 10
Yes you can, just make sure they sign it, you print and sign it, and put your acct number and the words "deposit only"
answered 4 years, 5 months ago
by Happy dude88
San Antonio, Texas
0points
0out of 0found this answer helpful.
Question

Why doesn't my scanned my check appear in the "box" on the USAA site?

I followed the scanning requirements and my computer java is up to date.

Thanks!
Asked 4 years, 2 months ago
by CLoA
Hawaii
0points
0out of 0found this question helpful.
10 answers
Answers
answer 1
Try removing all old versions of Java from your computer using the uninstall process from control panel. Reinstall new version of Java and reboot. Hope that helps
answered 4 years, 2 months ago
by AGBloomfield
Bloomfield Hills, MI
0points
0out of 0found this answer helpful.
answer 2
The box that appears will not scan until in the top of that screen you select from the pop up screen your printer hardware.
answered 4 years, 2 months ago
by Laurence
Poinciana, Florida
0points
0out of 0found this answer helpful.
answer 3
I found that I needed to download an updated driver for my scanner when I upgraded to Windows 7. Then there were different choices on the drop-down box under "Scanner", and one worked while another (probably the older one) didn't. You might try that. Good luck!
answered 4 years, 2 months ago
by Jen123
Albuquerque, NM
0points
0out of 0found this answer helpful.
answer 4
It could be a problem with the scanner not integrating with Java, I had a problem with this myself and had to reload my printer software.
answered 4 years, 2 months ago
by msiemon
Phoenix, AZ
0points
0out of 0found this answer helpful.
answer 5
I don't know, but I intermittantly have this issue, too. Most of time the check image appears, but sometimes it doesn't.
answered 4 years, 2 months ago
by Butch760
Apple Valley, CA
0points
0out of 0found this answer helpful.
answer 6
I had the same problem, I was putting my check in the wrong area of the scanner bed. Check your scanner documentation to see if you are putting it in the right place. Hope this helps!
answered 4 years, 2 months ago
by Herk Fixr
Little Rock AR
0points
0out of 0found this answer helpful.
answer 7
Make sure you have saved your scanned check to an easy to find area. I scan and copy to my desktop so when I browse for the image it's easy to locate.
answered 4 years, 2 months ago
by krenstrom
Connecticut
0points
0out of 0found this answer helpful.
answer 8
Is your scanner connected directly by USB connection, not via LAN or Wireless? It will not work otherwise and it will not tell you why it failed but fail it will.
answered 4 years, 2 months ago
by scuba1715
Wilmette, IL
0points
0out of 0found this answer helpful.
answer 9
What browser are you using? For me, Deposit@Home doesn't work on Firefox but it does on Safari (I use a Mac and experienced the same issue you are describing). Try Internet Explorer or some other browser. Make sure Java is updated on it, of course, and that you allow the security certificate that it needs to operate, and see if you still experience difficulties. If so, I would send them an email or call them to see how to clear up the issue. Good luck!
answered 4 years, 2 months ago
by CMoul001
Champlain, NY
0points
0out of 0found this answer helpful.
answer 10
It might be your scanner. They have a few scanners that are not compatible. I would suggest calling them at 1-800-531-USAA and they will be able to let you know if it is a hardware problem.
answered 4 years, 2 months ago
by MnS97
Houston, TX
0points
0out of 0found this answer helpful.
Question

What do you do with the check?

I am thinking about signing up for this but I don't get what you do with the check after you have scanned it. Do you have to save it or mail it in or take it to the bank? Seems pretty useless if you still have to take it to the bank...

What happens if the check gets lost after you've scanned it?

I don't quite get how this works yet..
Thanks
Asked 4 years, 1 month ago
by uursamajor
Nashville
0points
0out of 0found this question helpful.
10 answers
Answers
answer 1
This is an awesome service. Juts siign and scan. Make sure your croping it right though. after it says accepted its done. Just put the checks in a file folder for your records. If you lose one then its ok. Long as it deposits. Hope you sign up, you will not regret it.
answered 4 years ago
by treasureclg1
Crystal Beach Florida
+2points
2out of 2found this answer helpful.
answer 2
You will not regret signing up for the Deposit from Home feature. Just follow the instructions on how to get set-up online. Not difficult at all. Scan and then SAVE the check for a few days. Check your balance and you should see your deposit posted online... I normally see my deposit as soon as I receive my confirmation that I have successfully deposited my check. Write VOID on the check as to not confuse yourself whether or not you have already taken action of depositing the check. NO need to send it in. A TRUE deposit from home benefit. I have been in California for 2 years now and have been using this feature with no problems. Even while I was in Texas and only an hour away from USAA HQ, I still used this feature. I will be heading back to Texas in a few months, and trust me, I will be depositing from home since it is so convenient.
answered 4 years, 1 month ago
by Angelfish
All over USA
+3points
3out of 3found this answer helpful.
answer 3
I had the same questions. You get an immediate response from USAA, saying the check has been deposited. You then tear up the check. But if you'd feel better, print the receipt from USAA and staple the check to that until you feel the deposit is for "real". It takes a couple of times, and then you'll be comfortable with the process. You need a scanner, of course.
answered 4 years, 1 month ago
by NMatia
Ohio and FLorida
0points
0out of 0found this answer helpful.
answer 4
After you scan the check you simply write VOID on it and either file it for your records or shred it for proper disposal. No need to take the check in. I've used it for years with complete success. I find it very easy to use and I have never had any accounting issues using this service.
answered 4 years, 1 month ago
by TexasBoots
Texas
0points
0out of 0found this answer helpful.
answer 5
It is simple. After you are told that the deposit went through with no errors. (Usually less than 30 seconds). You simply write "VOID" on the face of the check, tear it up and throw it away. No need to save or mail in the check. An image is saved at the bank and can be accessed if needed.
answered 4 years, 1 month ago
by dugwood2
Memphis,TN
0points
0out of 0found this answer helpful.
answer 6
The check scans into your account, so it is always there. There is a confirmation that comes at the end of the process. Then you shred the check.
answered 4 years, 1 month ago
by Massasauga22
Jacksonville, FL
0points
0out of 0found this answer helpful.
answer 7
It has already been deposited into your account.Just shread the check.
answered 4 years, 1 month ago
by trepe456
Michigan
0points
0out of 0found this answer helpful.
answer 8
After you have scanned the check, just write VOID on it and then destroy it. I usually tear off the MICR strip on the bottom (where all the funny looking numbers are), then tear the rest into pieces. Thats it!
answered 4 years, 1 month ago
by Getting Out of Calif
California
0points
0out of 0found this answer helpful.
answer 9
I save my checks. You do not need to mail them in. Once the system says the deposit worked, there is no use for the check thereafter.

The instructions advise you to make the check as canceled.

If you lose the check after it has been successfully scanned, there is no harm. Quite simply, scanning in the check successfully is the end of the project.
answered 4 years, 1 month ago
by Robert1
chicago
0points
0out of 0found this answer helpful.
answer 10
At the end of the transaction, they give you a confirmation number and the screen tells you to write void on the check and discard (shred - I would recommend!) Piece of cake!
answered 4 years, 1 month ago
by Mrktgmom
Chesapeake, VA
0points
0out of 0found this answer helpful.
Question

Can I deposit a check that has been signed over "pay to the order of" me.

Asked 4 years, 2 months ago
by lauram
Richland, WA
0points
0out of 0found this question helpful.
7 answers
Answers
answer 1
If you mean, "Can I deposit a check that has been endorsed over to me?" then the answer is yes. It must be endorsed correctly of course. See Wikipedia or many other online resources that can show you how to endorse a check over to a third party.
answered 3 years, 11 months ago
by SysConsultant
Eden Prairie, MN
0points
0out of 0found this answer helpful.
answer 2
as long as the person has signed the back of the check and then you have signed underneath there signature then you will be able to deposit the check
answered 4 years ago
by melissa3
houston, TX
0points
0out of 0found this answer helpful.
answer 3
Yes. You would do this the same way as you would a normal check. Of course, the check has to be from a completely different account than the one you are depositing. Just follow the directions at the scanning prompt.
answered 4 years ago
by Dvsn8ure
Atlanta, GA
0points
0out of 0found this answer helpful.
answer 4
If I understand you properly and you mean the check is made out originally to "me" and you are the account holder. If this is true and the check is endorsed on the back properly you should be able to make that deposit using Deposit@Home. It would be better to make the check out to your name or cash.
answered 4 years, 1 month ago
by dugwood2
Memphis,TN
0points
0out of 0found this answer helpful.
answer 5
I don't know why not, just sign it below the original endorsement on the back, scan it and go. DO NOT VOID the check or discard it until deposit is confirmed :)
answered 4 years, 1 month ago
by Mike McNeil
San Diego
0points
0out of 0found this answer helpful.
answer 6
I don't know USAA's specific policies on this, but I do work in a bank. If the check is made payable to someone else & they've signed it over to you, make sure they sign it, put "pay to the order of 'your name'" and then you need to sign it. USAA may put a hold on it to make sure the check will pay....if they have no reason to doubt collectibility it should usually only be 2 business days. If they doubt collectibility the hold could be 7 business days.
answered 4 years, 1 month ago
by Kerry
Aurora, CO
+1point
1out of 1found this answer helpful.
answer 7
If you have a check that is properly endorsed and you are the "PAYEE" third party or otherwise you should be able to deposit a valid check.
answered 4 years, 2 months ago
by Laurence
Poinciana, Florida
0points
0out of 0found this answer helpful.
Question

Will any document scanner work?

Are there any scanners that are not compatible?
Asked 4 years, 1 month ago
by Stickman
Yakima, WA
0points
0out of 0found this question helpful.
7 answers
Answers
answer 1
I use an Epson 3490 photo scanner and have had no problems. Either Firefox (version 3.6.3) or IE will work as a browser. Earlier versions of Firefox you had to turn off certain add-ons.
answered 3 years, 11 months ago
by JimHilt
Bow, NH
0points
0out of 0found this answer helpful.
answer 2
I believe only TWAIN compliant scanners will work, but this has been the standard scanner interface for over a decade. You also need a fairly decent resolution. Chances are you're good, especially if you're buying something new. Ask a question about the specific model if you're still concerned.
answered 4 years, 1 month ago
by aposak
Huntsville, AL
0points
0out of 0found this answer helpful.
answer 3
I have used a few different scanners and never had a problem. Although for some reason firefox and Chrome can not get the scanner information so you need to use Windows Explorer :)
answered 4 years, 1 month ago
by Pires
Raleigh, NC
0points
0out of 0found this answer helpful.
answer 4
So long as you can produce a scan at 200 dpi and convert it to B&W you will be fine. I would say almost any scanner in the last ten years can accomplish this. I use a Fujitsu ScanSnap FYI
answered 4 years, 1 month ago
by leshall
Dallas, TX
0points
0out of 0found this answer helpful.
answer 5
Hi: I had a problem with my scanner until I figured out I had two choices of the same scanner on the USAA setup page. One works and one does not work. Don't know if there are some incompatible scanner. I also downloaded the latest version of Java.
answered 4 years, 1 month ago
by FredHarry
Findlay, OH
0points
0out of 0found this answer helpful.
answer 6
works fine with a hp J6450 using the twain interface
answered 4 years, 1 month ago
by Am Can
California
0points
0out of 0found this answer helpful.
answer 7
Dell is NOT compatible. Canon is SOMETIMES compatible. I've had several different printers over the years & HP works the best with Deposit@Home.
answered 4 years, 1 month ago
by Kerry
Aurora, CO
0points
0out of 0found this answer helpful.
Question

Is a credit card necessary for Deposit@Home?

The site seems to indicate that you only have to qualify for a card, but a rep I spoke to says that you have to open one up. We are, I suppose, philosophically opposed to credit cards and don't want to have an open card just to make deposits from home.
Asked 4 years, 1 month ago
by MiniB
Florida
0points
0out of 0found this question helpful.
7 answers
Answers
answer 1
Im not really sure. We have a card but we never use it. Its just on file and not active. We are against credit cards also.
answered 4 years ago
by treasureclg1
Crystal Beach Florida
0points
0out of 0found this answer helpful.
answer 2
In order to access USAA Deposit@Home and Deposit@Mobile you must meet all of the following criteria:

* You must be eligible for USAA property and casualty insurance.
* You must have a USAA checking or savings account.
* You must have a USAA credit card or loan, or qualify for one.

It looks as though all you need to do is qualify for a loan. Not actually take out a loan. Then you can use the service. I would call customer service again to verify about the loan qualification, especially since you do not wish to have a credit card.
answered 4 years ago
by alflemming
Wilmington, DE
0points
0out of 0found this answer helpful.
answer 3
I'm philosophically opposed to credit cards, too. But it is hard to not have one and rent cars, buy gas at self-service stations in the middle of the night, etc. So with USAA credit cards you can check online immediately after a credit card purchase and see if it is entered correctly. You can check a time or two a day to see if there are unauthorized charges.... and you can qualify for Deposit@home. Just pay your credit card automatically monthly and you'll never have an interest charge.
answered 4 years ago
by PDerby
Arlington VA
0points
0out of 0found this answer helpful.
answer 4
You don't neccessarily have to open up a credit card to qualify for Deposit@home. If you are preapproved for a loan or credit card you are eligible to have the service if you meet the rest of the criteria.
Top Contributor
Top Contributor
answered 4 years, 1 month ago
by orlie
san antonio, tx
0points
0out of 0found this answer helpful.
answer 5
I agree with you on the credit card requirement. I don't personally think it was in the best interest of USAA members to require a credit card; multiple deposit accounts and/or insurance and/or direct deposit seems sufficient. It could be a simple case of limiting the liability. I loathe having to go to the bank and USAA is my "allowance" account so I opted to get the CC account established to reduce unnecessary trips to the bank and/or waiting on mail in deposits to be posted. It has really has put control of banking back in my hands.
answered 4 years, 1 month ago
by LizR
San Antonio, Texas
0points
0out of 0found this answer helpful.
answer 6
I think someone is misinformed. I dod not have to open a credit card account.
answered 4 years, 1 month ago
by Doc G
Salt Lake City, UT
-1point
0out of 1found this answer helpful.
answer 7
That is NEW news to me. I just activated Deposit@Home on my scanner with the drop down menu scanner choices; and, it worked fine. I don't remember being asked to have a credit card to be open though. So, that is new news to me. I am not sure if that is anywhere that specifies that. But, I understand your preference in not opening up a credit card.

Good luck and best wishes!
answered 4 years, 1 month ago
by ladaheff
NC
0points
0out of 0found this answer helpful.
Question

Can i deposit a check that is from a non-usaa bank account?

Asked 4 years ago
by julzy
spokane
0points
0out of 0found this question helpful.
7 answers
Answers
answer 1
Yes you can.
I have yet to deposit a USAA check using Deposit at home.
answered 3 years, 11 months ago
by Eightball
VA Bch
+1point
1out of 1found this answer helpful.
answer 2
Yes you can; I've deposited many checks from non-USAA bank accounts. In fact, I just deposited one from NFCU today.
answered 3 years, 11 months ago
by Thomas in Florida
Navarre, FL
+1point
1out of 1found this answer helpful.
answer 3
Yes, you can deposit checks from any bank. I do it all the time (since I receive checks from many different clients) and have never had a problem.
answered 3 years, 11 months ago
by Marty2
VA
0points
0out of 0found this answer helpful.
answer 4
Yes, any check with a routing number and account number and also is clearly legible to your scanner can be submitted.
answered 3 years, 11 months ago
by rrfish13
Odenton, MD
0points
0out of 0found this answer helpful.
answer 5
Yes, you can deposit checks from non-USAA banks. As a matter of fact, I just did. Most of the checks I deposit using Deposit@Home are issued by banks or financial institutions not affiliated with USAA.
answered 3 years, 11 months ago
by SysConsultant
Eden Prairie, MN
0points
0out of 0found this answer helpful.
answer 6
Yes, you can - in fact, all of the checks that I've deposited have been non-usaa bank accounts.
answered 3 years, 11 months ago
by dalexan
AZ
0points
0out of 0found this answer helpful.
answer 7
Yes, I regularly deposit checks from non-USAA bank accounts all the time and I haven't experienced a single problem yet.
answered 4 years ago
by safrin
Bellevue, WA
0points
0out of 0found this answer helpful.